FAQ

PAYMENT

We accept Visa, MasterCard, Discover, American Express 

E-mail notifications will be sent upon receipt of your order, followed by another when your order has shipped. Your shipping receipt will include tracking number(s).  

WHOLESAE MINIMUM ORDER

Wholesale orders have a minimum of $200 with free shipping at $500.

PRICING

All prices are shown in US Dollars. Please log in to your wholesale account to see discounted bulk prices.

SALES TAX

We are required by law to collect sales tax for orders shipped within the state of Utah unless you have a sales tax exemption.  

SITE SECURITY

We employ a secure technology that safely encrypts all private information when placing an order.  

SPLIT SHIPPING

We cannot split an order to separate shipping addresses. A separate order is required for each shipping address.

OOPS, I MADE A MISTAKE

We process orders the same day. Once you click to complete your order, we are unable to make any changes. If you have questions, please reach out to us.

RETURNS

If you'd like a refund, we will gladly do so.  Please ship the item, at your expense, in its original packaging, along with a copy of your packing slip to:

Fig Design Group

426 E 1750 N Unit B Vineyard UT 84059

Refunds will be credited back to your original method of payment within two weeks of its receipt.

PRIVACY

Fig Design Group will not sell your e-mail address. We do not share credit card information with third parties except for the purpose of processing payment for orders you have placed with Fig Design Group.